Legal | Unified Sense

Privacy Policy

Effective date: April 19, 2026

Unified Sense, Dal Rupnik s.p. ("us", "we", or "our") operates the website and our mobile applications (together, the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

We use the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

Performance of a contract — where processing is necessary to provide the Service you have requested (e.g., responding to a support request).
Legitimate interests — where processing is necessary for our legitimate interests in operating, securing and improving the Service, provided these interests are not overridden by your rights.
Consent — where you have given us consent to process your data for a specific purpose (e.g., optional marketing communications). You may withdraw consent at any time.
Compliance with a legal obligation — where we are required to process data to comply with applicable law.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes and enforce our agreements. Usage Data is generally retained for a shorter period, except where it is used to strengthen the security or improve the functionality of the Service, or where we are legally obligated to retain it for longer.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Slovenia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Slovenia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Where personal data is transferred outside the European Economic Area (for example, to sub-processors such as Google in connection with reCAPTCHA), we rely on appropriate safeguards such as the Standard Contractual Clauses approved by the European Commission or applicable adequacy decisions to ensure an equivalent level of protection.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend our rights or property
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights Under the GDPR

If you are located in the European Economic Area, you have the following rights in relation to your personal data:

Right of access — to request a copy of the personal data we hold about you.
Right to rectification — to request that inaccurate or incomplete data be corrected.
Right to erasure ("right to be forgotten") — to request deletion of your personal data.
Right to restriction of processing — to request that we limit how we use your data.
Right to data portability — to receive your data in a structured, commonly used, machine-readable format.
Right to object — to object to processing based on our legitimate interests.
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.
Right to lodge a complaint with a supervisory authority. In Slovenia, this is the Informacijski pooblaščenec (www.ip-rs.si).

To exercise any of these rights, contact us.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Spam Prevention

Google reCAPTCHA v3. We use Google reCAPTCHA v3 on our contact form to prevent spam and abuse. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 16 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Terms of Service

Acceptance

By downloading, installing, or using our website or apps, you agree to these Terms of Service. If you do not agree, please do not use them.

Licence to use our apps

We grant you a personal, non-exclusive, non-transferable licence to use our apps for their intended purpose. You agree not to copy, reverse engineer, resell, or otherwise misuse them, except where the law expressly allows it.

Acceptable use

You agree to use our products lawfully, and not to use them to harm others, infringe intellectual property, or disrupt our services.

Purchases and payments

Our products may be sold through Paddle, which is the merchant of record for purchases made directly from us, through the Apple App Store, or through Google Play. The buyer terms of whichever store you purchase through apply to that transaction, in addition to these Terms. Prices are shown before you complete a purchase and may include applicable taxes.

Subscriptions

Where a product is offered as a subscription, it renews automatically until you cancel. You can cancel at any time through the store you bought it from. Cancelling stops future renewals and takes effect at the end of the current billing period.

Disclaimer

Our products are provided on an "as is" and "as available" basis, without warranties of any kind, to the fullest extent permitted by law. We work hard to keep everything running, but we cannot guarantee that our products will always be available or completely free of errors.

Limitation of liability

To the fullest extent permitted by law, Unified Sense will not be liable for any indirect or consequential loss arising from your use of our products. Nothing in these Terms limits the rights you have as a consumer that cannot be excluded under applicable law.

Governing law

These Terms are governed by the laws of Slovenia, without affecting any mandatory consumer protections of the country in which you live.

Changes to these terms

We may update these Terms from time to time. The date at the top of this page shows when they were last changed.

Refunds

Where you bought a product decides who handles a refund and which policy applies. Your statutory consumer rights always apply in addition to the policies below.

Purchases made directly from us (Paddle)

These purchases are processed by Paddle as merchant of record. Refunds and withdrawal rights are covered by the Paddle Buyer Terms and the Paddle Refund Policy. Customers in the EU and EEA generally have 14 days to withdraw from a purchase. To request a refund, use the receipt that Paddle emailed to you, or contact us and we will help.

App Store purchases

Purchases made through the Apple App Store are handled by Apple under the Apple Media Services Terms and Conditions. Refund requests are made to Apple, usually at reportaproblem.apple.com.

Google Play purchases

Purchases made through Google Play are handled by Google under the Google Play Terms of Service, and follow the Google Play refund policy.

Partner privacy policies

The privacy policies of the payment and platform partners mentioned above:

Contact

Questions about this Privacy Policy, our Terms of Service, or the data we hold about you? Get in touch and we will help.

Email [email protected]
Unified Sense, Dal Rupnik s.p., Slovenia